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Customer Service

How We Deal With Car Trouble

At Precision Auto Repair, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Precision Auto Repair. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Precision Auto Repair, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Emphasis On Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Precision Auto Repair focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.

We Go The Extra Mile

At Precision Auto Repair, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1962, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 415-921-3317 or email us.

Car Warranty Scams FAQs

Be sure to review the below information in order to avoid a potential scam.

Is there a car warranty scam?

Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line.

Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.

What do I do if I fell for a car warranty scam?

There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.

How do you check if your car warranty or vehicle insurance has really expired?

If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.

Discover More About Appointments and Repair Services At Precision Auto Repair in San Francisco

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Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

Could not recommend Precision Auto Repair enough! John and the team are incredibly friendly, professional, and communicative. They thoroughly explain everything (which is huge for me because I know nothing) and always offer service options. So glad to have a garage I can wholeheartedly trust.

, 09/05/2025

Professional 100% satisfaction with the work nice and clean owner respect and professionalism

, 06/24/2025

If your car needs work call John at Precision. No nonsense quality work. I couldn't be happier with my repair.

, 05/07/2025

I had a check engine light and I brought it into the dealership. The dealership quoted me 2x the standard price for parts and labor so I called around to get another quote (probably 5 auto shops). Precision was the 5th place I called since no one else was able to get back to me quickly. Precision sent me a reasonable quote within minutes. When I arrived John Rodriguez was extremely friendly and said they could turn it around in less than a day. I barely ever leave reviews but I felt like I needed to for Precision Auto Repair. They honestly made my day so much better after getting no help from other shops that were closer to where we are staying. We are from out of state so we don't have a regular auto shop in SF. But if we did live here, I'd definitely bring my business to these guys. Really appreciate it!

, 04/24/2025

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