Auto Insurance FAQs
Auto Insurance FAQs
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company. If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Who do I call to file a claim?
Reach out to your agent or insurance provider. If someone else is liable for your damages, it's essential to also get in touch with their insurance agent or company. The assigned adjuster will then guide you on any further necessary actions.
What does my policy require me to do after an accident?
Inform your insurance provider about the accident's details, including the time, location, and circumstances of the incident. Provide the names and addresses of individuals injured in the accident as well as any potential witnesses. Collaborate fully with the investigation process. Lastly, acquire or grant authorization for your insurance company to secure necessary documents, medical records, and relevant information.
Want more information on your rights? To make an appointment, call us at 415-921-3317 or make an appointment online!
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Could not recommend Precision Auto Repair enough! John and the team are incredibly friendly, professional, and communicative. They thoroughly explain everything (which is huge for me because I know nothing) and always offer service options. So glad to have a garage I can wholeheartedly trust.
Professional 100% satisfaction with the work nice and clean owner respect and professionalism
If your car needs work call John at Precision. No nonsense quality work. I couldn't be happier with my repair.
I had a check engine light and I brought it into the dealership. The dealership quoted me 2x the standard price for parts and labor so I called around to get another quote (probably 5 auto shops). Precision was the 5th place I called since no one else was able to get back to me quickly. Precision sent me a reasonable quote within minutes. When I arrived John Rodriguez was extremely friendly and said they could turn it around in less than a day. I barely ever leave reviews but I felt like I needed to for Precision Auto Repair. They honestly made my day so much better after getting no help from other shops that were closer to where we are staying. We are from out of state so we don't have a regular auto shop in SF. But if we did live here, I'd definitely bring my business to these guys. Really appreciate it!
